Privacy Policy
A legal disclaimer
This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from the Fidantok site. We are committed to the protection of the personal information that we collect.
We have developed this policy in line with the Australian Privacy Act 1988 (Cth) (Privacy Act) and the 'Australian Privacy Principles’ (APPs) to provide you with information on how we deal with your personal information including how we collect, hold, use and disclose your personal information and how you may access and correct it.
By using our products and services, you agree and consent to the collection, use and disclosure of your personal information as set out in our policy. Please take some time to read through this policy before you provide us with any personal information. We also encourage you to check this policy regularly as it may change from time to time. If you have any questions including about matters that are not addressed in this policy, please contact us at hello@fidantok.com.au
Personal Information we collect
When you visit Fidantok, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookie information. Additionally, as you browse our site we collect information about the web pages and products you review.
What personal information do we collect and why?
We collect all the personal information you enter in, when placing your order through our WIX system. It is reasonable information like: Name, Address, Telephone number and email. Payment information is collected to make the payment but we can not access it later. We can only do refunds by pushing a button (we can not see the saved banking information in full anywhere). We collect your information just to fulfill orders and communicate with you updates or if any issues. We may also internally use customer information to conduct analysis on trends or statistics. They are conducted in a summarised, general way.
How do we use your personal information?
We use the order information that we collect generally to fulfill any orders placed through the site, communicate with you or conduct internal analysis.
Third Parties
We only share your shipping information with a 3rd party in order to ship you your order. Our WIX system, talks to our partner Ship Station who’s site is linked to Australia Post.
Minors
Fidantok is not intended for individuals under the age of 18.
How do we protect your personal information?
We are committed to keeping all of your personal information secure in our IT systems. We never sell or pass on your personal information to marketing agencies. Only as stated above shipping information is passed onto our partners to make the shipping labels and place on your packages for delivery world wide through Australia Post.